Client Service Rep - Entry Level CSR
JI Business Concepts JI Business Concepts Matteson, IL Matteson, IL Part-time Full-time Part-time Full-time Up to $29 an hour Up to $29 an hour 23 hours ago 23 hours ago 23 hours ago We are looking for an enthusiastic Customer Service Rep to be the face of our company and promote our products and services.
If you enjoy communicating with customers both online and offline, we would like to meet you.
To be a successful retail CSR, you will need to attend in store events and promotions to showcase our company.
You should be an excellent social media user, with the ability to advertise our products and answer client queries online.
Ultimately, you should be able to increase our company's brand awareness and generate new sales opportunities.
Responsibilities Post about our products/services online (e.
g.
social media and forums) Create, share and respond to online reviews Participate in trade shows as a spokesperson for our company Network and build trusting relationships with potential customers Thoroughly understand our products and services to inform potential customers Use word-of-mouth marketing techniques, like referring our company to friends Monitor online comments and respond or forward to the Marketing department Assist in organizing marketing events Track customers' preferences and suggest advertising and positioning ideas Provide feedback to the Marketing and Product departments regarding customers' requests Track and report on competitors' marketing activities Skills Proven work experience as a Brand Ambassador, Promoter or similar role Strong social media presence on multiple platforms Experience creating online content Familiarity with scheduling tools for social media, like Hootsuite and Buffer Excellent communication skills Professional attitude An outgoing, friendly personality, and a desire to meet new people Experience in retail sales is a plus BSc in Marketing or relevant degree' ' Work Location:
One location Work Remotely No Job Types:
Full-time, Part-time Pay:
Up to $29.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Compensation package:
Bonus opportunities Schedule:
8 hour shift Monday to Friday Weekends as needed
Experience:
Customer service:
1 year (Preferred) License/Certification:
Driver's License (Preferred) Ability to Relocate:
Matteson, IL:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
If you enjoy communicating with customers both online and offline, we would like to meet you.
To be a successful retail CSR, you will need to attend in store events and promotions to showcase our company.
You should be an excellent social media user, with the ability to advertise our products and answer client queries online.
Ultimately, you should be able to increase our company's brand awareness and generate new sales opportunities.
Responsibilities Post about our products/services online (e.
g.
social media and forums) Create, share and respond to online reviews Participate in trade shows as a spokesperson for our company Network and build trusting relationships with potential customers Thoroughly understand our products and services to inform potential customers Use word-of-mouth marketing techniques, like referring our company to friends Monitor online comments and respond or forward to the Marketing department Assist in organizing marketing events Track customers' preferences and suggest advertising and positioning ideas Provide feedback to the Marketing and Product departments regarding customers' requests Track and report on competitors' marketing activities Skills Proven work experience as a Brand Ambassador, Promoter or similar role Strong social media presence on multiple platforms Experience creating online content Familiarity with scheduling tools for social media, like Hootsuite and Buffer Excellent communication skills Professional attitude An outgoing, friendly personality, and a desire to meet new people Experience in retail sales is a plus BSc in Marketing or relevant degree' ' Work Location:
One location Work Remotely No Job Types:
Full-time, Part-time Pay:
Up to $29.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Compensation package:
Bonus opportunities Schedule:
8 hour shift Monday to Friday Weekends as needed
Experience:
Customer service:
1 year (Preferred) License/Certification:
Driver's License (Preferred) Ability to Relocate:
Matteson, IL:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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